📍 Serving small businesses across the Hunter Valley

IT support that keeps your business running — not grinding to a halt.

We're your local IT team without the full-time price tag. From setting up workstations to fixing the office Wi-Fi, we handle the tech so you can focus on your business.

Local Hunter Valley based
Fast Same or next day
No lock-in Pay as you go
5 ★ Rated by locals
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Workstation setup & support

New computers configured and ready to go. Existing ones kept running fast and secure.

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Office Wi-Fi & networking

Reliable, secure network for your whole team — no more dead spots or dropouts.

☁️

Microsoft 365 & cloud setup

Email, file sharing and cloud tools set up properly from day one.

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Data backup & security

Your business data protected so you're never caught out by a failure or ransomware.

Everything your small business needs

We cover the full picture — from day-to-day fixes to longer-term IT strategy for your business.

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Workstation Setup & Repair

New PCs and laptops configured for your workflow. Existing machines serviced, cleaned up and kept running fast.

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Office Network & Wi-Fi

Reliable, fast, secure networking for your whole office. We design, install and troubleshoot it properly.

☁️

Microsoft 365 & Google Workspace

Business email, Teams, SharePoint, cloud storage — set up right so your team can work from anywhere.

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Data Backup & Recovery

Automated backups that actually work. We test them too — so you're covered if the worst happens.

🖨️

Printers & Peripherals

Printers, scanners, EFTPOS, and other office devices set up and connected for your whole team.

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Cybersecurity Basics

Antivirus, firewall setup and staff guidance to protect your business from the most common threats.

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Remote & On-Site Support

Fast help when something goes wrong — remotely for quick fixes, on-site when we need to be there.

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Hardware Upgrades & Refresh

Advice on when to upgrade, what to buy, and migration of your data and settings to new machines.

Simple to get started

No complicated contracts or lengthy onboarding. We make it easy.

1

Tell us what you need

Give us a call or email. Describe your setup and what's going wrong — or what you're trying to achieve.

2

We come to your business

A local technician visits at a time that works for you, assesses the situation and gets to work.

3

Fixed and explained

We fix the problem, document what was done, and give you practical advice to keep things running smoothly.

Straight-forward business pricing

No surprise invoices. You'll always know what you're paying before we start.

Callout
$129
per visit (up to 1 hour)

Quick fixes, single issues, or an initial assessment of your setup.

  • On-site at your business
  • Same or next-day availability
  • No fix, no charge
Book a Callout
Remote Support
$89
per session

Fast help without the wait — we connect securely and fix most software issues remotely.

  • Usually within a few hours
  • Secure remote connection
  • No fix, no charge
Get Remote Help
Monthly Retainer
$299
per month (from)

Your own local IT team. Priority response, proactive monitoring and a fixed monthly cost.

  • Priority same-day response
  • Proactive monitoring
  • Discounted callout rates
  • Monthly IT health report
Enquire About Retainer

All prices include GST. Tailored quotes available for larger projects or multiple locations.

Hunter Valley's local IT team

We're not a big city firm that treats the Hunter as an afterthought. We live and work here — and we understand local businesses.

Fast response — we're already nearby

No waiting for someone to drive up from Sydney. We're local, so we're fast.

🤝

We understand local business

Wineries, trades, retail, healthcare — we work with all kinds of Hunter businesses.

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A real person answers

No helpdesk tickets or overseas call centres. You'll speak to someone who knows your setup.

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Consistent, familiar support

We remember your business and your setup — no starting from scratch every time.

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We come to your business across the Hunter

Newcastle, Maitland, Cessnock, Singleton, the Upper Hunter and everywhere in between.

Newcastle Maitland Cessnock Singleton Muswellbrook Raymond Terrace Lake Macquarie Port Stephens Charlestown Kurri Kurri Dungog

Business owners often ask

Do we need a contract or ongoing commitment?
Not at all. We offer pay-as-you-go callouts and remote sessions with no lock-in. If you find ongoing support valuable, we offer monthly retainer plans — but there's never any pressure.
How quickly can you respond when something breaks?
For remote issues, we typically respond within a few hours during business hours. For on-site callouts, we aim for same-day or next-day. Retainer clients get priority response.
Can you support our team if we're spread across multiple locations?
Yes. Remote support works for any location with internet. For on-site visits we cover the Hunter Valley broadly — just ask us and we'll let you know if we can reach you.
We already have some IT equipment — can you work with what we have?
Absolutely. We'll assess what you have, fix or optimise it where possible, and only recommend upgrades or replacements if they're genuinely necessary and worth the investment.
Can you help us move to the cloud or set up Microsoft 365?
Yes — this is one of our most common business projects. We handle the setup, migration of existing emails and files, and make sure your team knows how to use everything properly.
Is our data secure when you access our systems remotely?
Yes. We use industry-standard, encrypted remote access tools. We only connect with your permission and everything is logged. We take your data security seriously and are happy to explain exactly how it works.

Ready to sort out your business IT?

Call us for a free, no-obligation chat about what you need. We'll give you straight advice — no sales pitch.

📞 Call or text us 0485 698 944 ✉️ Email us info@hunteritconnect.com.au Follow us on Facebook

Available Monday–Saturday, 8am–7pm. After-hours by arrangement.